PRICES & SCOPE

Clear scope.
Clear prices.

Choose a website, business app or connected workflow. We confirm the exact work and costs in a written quote before you decide.

Build + monthly care, or save 10% on 12 months of care paid upfront with the build. Prices in GBP. No VAT added.

A website customers can use.

From a one-page introduction to a service website with booking or payment links.

Selling products? Choose Online Shop for a product catalogue, basket, checkout and order handling. Connected Website is for booking/payment links.

One-page Launch

Your business on one page

Good for you if: You need a simple website that explains what you do and lets customers get in touch.

£245one-off build

then £25 / month for care

First year with monthly care: £545

Build + 12 months of care, paid upfront£515Save £30 — 10% off the care payments

What you get

  • One finished page with up to five sections for your business, services, work and contact details.
  • An enquiry form that sends messages to your email.
  • A design that works on phones and computers, using your branding.
Example & what we need from you

Picture it in your business

A local cleaner could show their services, areas covered, work photos and a way to request a quote on one page.

Illustrative example; your exact job is agreed in the quote.

What we need from you

Your business details, text and photos, plus your logo if you have one.

What monthly care includes

Care included with this package

We keep the site online with a secure connection, keep backup copies, and check the page and enquiry form each month.

Up to 15 minutes of small text or photo changes each month.

For example, update opening hours or replace a photo within that time.

Build details & limits

Includes page titles and descriptions for search engines and one batch of your feedback on the supplied content before sign-off.

Separate costs or work: Extra pages, an online shop or a booking system would need a separate quote.

Typical build time: 5–7 working days after your content and account access are ready. Your quote confirms the schedule.

Domain and email are extra. The hosting described in your care package is included.

Tell us what you need

Business Website

A website with room for your services

Good for you if: You have several services or examples of your work that need their own pages.

£495one-off build

then £45 / month for care

First year with monthly care: £1,035

Build + 12 months of care, paid upfront£981Save £54 — 10% off the care payments

What you get

  • Up to five pages, such as Home, Services, About, Our Work and Contact.
  • A design for phones and computers, with an enquiry form and an image for sharing your link.
  • Two batches of your feedback before sign-off.
Example & what we need from you

Picture it in your business

A trades business could explain its services, show recent jobs and give customers a clear way to request a quote.

Illustrative example; your exact job is agreed in the quote.

What we need from you

Your business details, page text and photos, plus your logo if you have one.

What monthly care includes

Care included with this package

We keep the site online with a secure connection, keep backup copies, and check key pages and the enquiry form each month.

Up to 30 minutes of small text or photo changes each month.

For example, add a recent project photo or update a service description within that time.

Build details & limits

Includes page titles and descriptions for search engines and a preview image for links shared on social media. You supply the content; we format it for the agreed pages.

Separate costs or work: Extra pages, an online shop or a booking connection would need a separate quote.

Typical build time: 2–3 weeks after your content and account access are ready. Your quote confirms the schedule.

Domain and email are extra. The hosting described in your care package is included.

Tell us what you need

Connected Website

A website with booking or payment links

Good for you if: You need a larger service website linked to an existing booking or payment service. This is not a full online shop.

£995one-off build

then £95 / month for care

First year with monthly care: £2,135

Build + 12 months of care, paid upfront£2,021Save £114 — 10% off the care payments

What you get

  • Up to eight pages, designed for phones and computers.
  • One existing booking button or booking box, or one payment link, added to your website.
  • An enquiry form and two batches of your feedback before sign-off.
Example & what we need from you

Picture it in your business

A salon could explain its treatments, then let visitors book through the salon’s existing booking provider.

Illustrative example; your exact job is agreed in the quote.

What we need from you

Your page text, photos and branding, plus access to the booking or payment service you want to use.

What monthly care includes

Care included with this package

We keep the site online with a secure connection, keep backup copies, and check key pages, the enquiry form and the connected link or booking box each month.

Up to 60 minutes of small text or photo changes each month.

For example, update several service descriptions within that time.

Build details & limits

Includes page titles, descriptions and a social-sharing preview. The connection uses one existing provider’s booking box or payment link; we check what that provider allows before confirming the quote.

Separate costs or work: This package does not include a product catalogue, basket, stock management or a full shop checkout. Choose Online Shop for selling products. A custom booking system and your provider’s charges are separate.

Typical build time: 3–4 weeks after your content and account access are ready. Your quote confirms the schedule.

Domain and email are extra. The hosting described in your care package is included.

Tell us what you need

Online Shop

Sell products through a complete online shop

Good for you if: Customers need to browse products, add them to a basket, pay online and receive order updates.

£1,995one-off build

then £145 / month for care

First year with monthly care: £3,735

Build + 12 months of care, paid upfront£3,561Save £174 — 10% off the care payments

What you get

  • A phone-friendly shopfront and up to 20 products, with agreed simple size or colour options.
  • A basket and checkout connected to one supported payment provider, plus basic stock and order management.
  • One agreed UK delivery/collection setup, order emails, checkout testing and a walkthrough so you can manage products and orders.
Example & what we need from you

Picture it in your business

A local retailer could sell its products online, offer delivery or collection, and see paid orders and stock in one place.

Illustrative example; your exact job is agreed in the quote.

What we need from you

Product names, descriptions, prices, photos and stock, your branding, delivery/collection and returns choices, approved policy text, and access to your own platform and payment accounts.

What monthly care includes

Care included with this package

We check the shopfront, the basket/checkout journey and order notifications each month, record the work in a short care note, and handle updates and backups as agreed for your platform.

Up to 90 minutes of small product/content changes or troubleshooting each month.

For example, update supplied product information or investigate a checkout issue within the allowance. Day-to-day fulfilment and stock entry remain with your team.

Build details & limits

A standard shop platform is selected and agreed before the build. Includes a shopfront, up to five product categories, up to 20 products and up to 60 sellable variants in total, standard basket/checkout, one payment provider, one UK delivery/collection setup, contact and supplied policy content, basic page/product metadata and two review rounds. We test the purchase flow in the platform’s test mode before an approved live checkout check. You own and manage the store and payment accounts.

Separate costs or work: Shop hosting or platform subscription, domain/email, paid themes/extensions and payment-provider transaction fees are extra. Large catalogue imports, subscriptions, marketplaces, multiple currencies, custom shipping and stock/accounting integrations are quoted separately.

Typical build time: 4–6 weeks after your content and account access are ready. Your quote confirms the schedule.

Shop hosting/platform subscription, paid services and transaction fees are extra, agreed before work starts.

Tell us what you need
Compare prices and care allowances

One-page Launch

Build
£245
Monthly care
£25
First year with monthly care
£545
Build + 12 months upfront
£515
Care saving upfront
£30
Small-edit or fix allowance
15 min/month

Business Website

Build
£495
Monthly care
£45
First year with monthly care
£1,035
Build + 12 months upfront
£981
Care saving upfront
£54
Small-edit or fix allowance
30 min/month

Connected Website

Build
£995
Monthly care
£95
First year with monthly care
£2,135
Build + 12 months upfront
£2,021
Care saving upfront
£114
Small-edit or fix allowance
60 min/month

Online Shop

Build
£1,995
Monthly care
£145
First year with monthly care
£3,735
Build + 12 months upfront
£3,561
Care saving upfront
£174
Small-edit or fix allowance
90 min/month
How the payments work

One-off build

The agreed design, setup, testing and handover. Invoiced after you approve the written scope.

Monthly or upfront care

Pay care monthly from go-live, or save 10% on 12 months of care paid with the build.

Separate costs, agreed first

Domain names, email, paid platforms and usage costs are extra where stated. We confirm required services before work starts.

What the upfront option covers

The build and 12 months of care from go-live. The build price stays the same; the discount applies to care only. At the end, agree another annual payment or move to monthly care. There is no automatic annual renewal. Third-party costs remain separate.

Unsure which fits?

Describe the job in your own words, or use the optional three-question finder. Enquiring does not place an order.

AFTER THE BUILD

You have someone
to ask for help.

A check-in each month.

You receive a short note with the checks completed, work done and any next action. Small edits or fixes use the time allowance on your package. Unused time does not roll over.

A clear response target.

Email Zen when the existing setup needs attention. We aim to send an initial reply within two working days, Monday to Friday. Time to fix an issue depends on the problem and the services involved.

Before you decide

What starts the payments?

You approve the written scope before an invoice is issued. Choose the build paid upfront with monthly care from go-live, or one upfront payment for the build and 12 months of care. The discount applies only to those care payments. Enquiring does not place an order.

What would cost extra?

New screens, pages, processes, redesigns and major changes are quoted separately. Website care includes the hosting described on its package. App hosting, databases, business email, paid platforms, external services, payment fees and AI usage are separate costs agreed before work starts.

Who owns the finished work?

Once the build fee is paid, your custom site or app code and content are yours. Your domain and service accounts stay in your name. Third-party platforms and components retain their own licences and any subscription requirements.

Can I stop care?

Yes, with 30 days’ notice. For prepaid care, unused complete months after the notice period are refunded at the discounted care rate paid. The build fee and used care are excluded. We agree hosting and handover before care ends. Annual care has no automatic renewal.

A FEW USEFUL ANSWERS

Before we start.

Do I have to choose a package before getting in touch?

No. Describe your business and the job you want help with. Zen will recommend a starting point. Sending an enquiry does not place an order or start monthly payments.

What do “apps”, “jobs” and “steps” mean?

An app is something you use, such as a form, spreadsheet, email service or booking tool. A job is the routine you want handled, such as saving new enquiries. A step is one action within that job, such as adding a row to your spreadsheet. The limits for each package are explained under Build details & limits.

Can you work with the software I already use?

We check what your apps and account plans allow before confirming a quote. If a paid plan or another service is needed, its cost is explained before you commit.

Do I need to know anything about AI?

No. Explain the task in your own words. Zen handles the approach, setup and testing, then shows you how to use the finished work. Some tasks can be handled with a simple connection between apps and do not need AI.

Does website care include writing all my content?

You supply the text, logo and images for the build; we format them for your pages. Monthly care includes the small text or photo changes shown on your package. New pages and larger content projects need a separate quote.

Which website package supports e-commerce?

Choose Online Shop when you need products, a basket, a full checkout and order management. Connected Website adds an existing booking widget or payment link; it does not include a complete shop. The Online Shop package starts at £1,995 build + £145/month care, or £3,561 for the build and 12 months of care paid upfront. Shop platform/hosting and payment-provider fees are extra.

Can I have a website and automation together?

Yes. Tell Zen about both. He will confirm what belongs in the website build, what the automatic job needs, and the combined setup, monthly care and software costs before you decide.

What does the one-off payment cover?

The build and 12 months of care, starting at go-live. You save 10% on those care payments. Hosting or services listed as extra remain separate. It covers a defined year of support. At the end, agree another annual payment or move to monthly care; there is no automatic annual renewal.

Is a business app the same as an iPhone or Android store app?

These packages build browser-based apps. Staff or customers open a link on their phone or computer. Publishing through the Apple App Store or Google Play, offline use and phone-specific features need a separate technical scope and quote.

What is the difference between automation and a business app?

Automation connects existing apps to carry out an agreed job. A business app gives your staff or customers a new screen to use, such as a calculator, job tracker or customer portal. The quote confirms whether your project needs one or both.

Will replies or updates go out without my approval?

You agree the approval points before the build. A reply can be prepared for you to review before sending. Actions only run automatically where that has been specifically agreed.